Signposting Guide
Not sure who to contact?
Do you need to see your GP or nurse, or can another support service help you?
It's really important to know where to go to get the right care for your needs. This helps to make sure our services are available for people who really need them. Here are some services that can help you to get the care you need quickly.
NHS Inform
NHS Inform provides trusted, quality-assured health and care information. You can check symptoms, find local services and support, get advice on healthy living, medicines and conditions, and find information about your rights and accessing care.
It’s a useful first place to look for reliable health information and self-help advice.
NHS 24 on 111
Call 111 for urgent healthcare that cannot wait until the practice reopens, if you think you need A&E but it is not life-threatening, or for minor injuries such as sprains, minor burns, cuts needing stitches or possible broken bones.
During opening hours, contact Kings Practice for GP care. In a life-threatening emergency, call 999.
NHS 24 ONLINE
Use the free NHS 24 Online app to check symptoms and find health and care services near you.
It can help you decide what to do next, find the right care, and check where local services are and when they are open.
You can also use it to find services such as pharmacies, dentists and urgent care.
Mental health support
If you need urgent help with your mental health, call NHS 24 on 111 and choose the mental health option.
Breathing Space – 0800 83 85 87 offers confidential support for people aged 16+ who feel low, anxious or overwhelmed.
Living Life – 0800 328 9655 offers telephone-based support for low mood, anxiety or mild-to-moderate depression.
If there is an immediate risk to life, call 999.
Beat Eating Disorders
Whether you need 1-2-1 emotional support, want to connect with others or to learn new skills, the Beat support services can help. Their helplines are open 365 days a year.
What 0-18
A website with advice for parents, young people and pregnant women. Clear information on common illnesses, including advice on serious 'red-flag' signs to look out for, where to seek help if required, and how long symptoms are likely to last.